Product
Compostable Mailer Bags
Industry
Clothing, D2C
Location
Mumbai, India
The Challenge
A fast-growing D2C clothing brand was facing a major issue — frequent thefts and tampering during last-mile delivery. Their products were shipped in plain grey plastic mailers, which looked generic and easy to reseal. This resulted in a spike in unopened bag returns, damaged brand perception, and a noticeable dip in profits.
The Neusmart Green Lyf Solution
We stepped in with a custom packaging revamp. The brand switched from generic plastic mailers to Green Lyf’s compostable mailer bags, designed in their brand colours and printed with their logo.
These bags not only aligned with their sustainability goals but also featured strong tamper-evident seals and a premium matte finish—creating both security and a better unboxing experience.
The Results
Within just 3 months of implementing the new mailers:
Thefts reduced by 82% due to tamper-proof packaging.
Unopened bag returns dropped by 97%.
Customer satisfaction improved significantly, with positive feedback on packaging quality and sustainability.
Takeaway
By simply switching to custom-branded compostable mailers, the brand safeguarded its shipments, enhanced its image, and took a real step toward sustainability — proving that going green can also boost the bottom line.